Last updated: August 1, 2023
General Terms and Conditions
These terms and conditions of business are applicable to bookings made directly with Khari-goo Ltd t/a Khari Goo Travel (herein known as "Khari Goo"). Last updated: August 1, 2023.
Information Collection and Usage
We collect and process the following information:
• Personal details (name, email, phone number)
• Booking information (travel dates, preferences)
• Payment information
• Passport and visa details
• Communication history
• Flight and accommodation preferences
This information is used to:
• Process your travel bookings
• Provide customer service
• Send relevant travel updates
• Ensure compliance with travel regulations
• Improve our services
Booking Terms
Our booking process requires:
• 50% deposit payment at booking time
• Full payment 60 days prior to travel
• 100% payment for bookings within 60 days of travel
• Special terms for Festive Season (Dec 20 - Jan 15)
All bank charges and foreign exchange differences are for the client's account.
Flight Bookings
For flight bookings:
• 100% payment required to confirm
• Non-refundable
• Full passenger names as per passport required
• Amendments within 72 hours attract charges
• Khari Goo is not liable for delays or cancellations
Cancellation Policy
Standard Cancellation Terms:
• 25% forfeit if cancelled 61+ days before travel
• 100% forfeit if cancelled within 60 days
Festive Season (Dec 17 - Jan 15):
• 50% forfeit if cancelled 121+ days before
• 100% forfeit if cancelled within 120 days
All cancellations must be in writing.
Data Protection
We implement appropriate security measures to protect your data:
• Secure payment processing
• Limited staff access to personal information
• Regular security updates
• Compliance with data protection regulations
Your data is handled in accordance with Nigerian law and GDPR principles where applicable.
Travel Insurance
We strongly recommend obtaining travel insurance to cover:
• Medical expenses
• Lost luggage
• Trip cancellation
• Flight delays or cancellations
This provides additional protection for your travel investment.
Contact Information
For any privacy-related queries or concerns, contact us at:
Email: info@kharigoo.com
Khari Goo Travel is operated by:
Khari Goo limited AND Kharizonez ltd
Location: Lagos, Nigeria
By using our services, you agree to these terms and conditions. We reserve the right to modify these terms at any time, with changes becoming effective upon posting to our website.